What is happening?
My computer is slow or crashing
Tell us what happens and when. We can investigate errors, performance, and hardware symptoms.
I am worried about a virus or security issue
Describe the alert, unusual behavior, or concern. You do not have to identify the threat.
I need help setting something up
A new computer, Windows, software, or files can be confusing. We can help with setup and data moves.
I want to upgrade my computer
Ask about hardware and practical upgrade options for the way you use it.
I cannot find or access my files
We can assess missing files, storage problems, and data recovery possibilities. Results depend on device condition.
I just need help with something / I'm not sure what I need
That is okay. Describe what you see in your own words and we will help determine a next step.
Ways SCPCS can help
Computer Repair & Support
Troubleshooting and repair for hardware, Windows, and software issues.
Remote Support
Some problems can be reviewed remotely when the computer and connection allow it.
On-Site Support
Help at your location in Augusta, Wichita metro, and surrounding communities when on-site service is appropriate.
Upgrades & Setup
Computer upgrades, new-device setup, and data moves.
Data Recovery
Assessment and recovery work when files are missing or a drive fails. Recovery depends on device condition.
Custom PC Builds
Planning and building a computer around your needs.
Service may be remote, in office, or on-site depending on the situation.
Not sure what you need? That's okay.
Describe what is happening in plain language. You do not need to diagnose the problem. SCPCS reviews your details and contacts you about an appropriate next step.
Looking for ongoing care?
SCPCS Lighthouse is an ongoing managed computer care option for supported Windows computers when you want security, backups, and care over time. One-time repair remains available.